Delivery Giant is launching in rural and regional Western Australia. We operate along scheduled delivery routes and expand into new towns based on demand. If your town isn’t currently serviced, registering your interest helps us plan future routes.

Delivery frequency depends on the route and the level of demand in each town. Some areas may receive weekly deliveries, while others may be fortnightly. We’ll always let you know ahead of time when deliveries are scheduled for your area.

No. Registering your interest does not lock you into regular orders. You can choose to order when deliveries are scheduled for your town, depending on your needs and availability.

Once a delivery run is planned for your town, we’ll contact registered customers with details on: Ordering timelines What information we need from you Delivery dates and estimated arrival times At this early stage, orders are managed directly to keep things simple and flexible.

We use appropriate cold storage and handling procedures to keep groceries fresh throughout transport. Frozen and chilled items are kept at safe temperatures from collection through to delivery.

Groceries are sourced from major retailers and suppliers, depending on availability and customer preferences. We’ll communicate clearly about sourcing and options as deliveries are arranged.

Delivery of alcohol or restricted items is subject to local laws and retailer policies. If you’re unsure about a specific item, you can ask when registering your interest or requesting a delivery.

Yes — in many cases, we can assist with large or bulky deliveries, such as household items or purchases made in the city. These deliveries are handled on a case-by-case basis, depending on space and scheduling. You can request a delivery quote to find out what’s possible.

You can request a quote for items such as: Large household goods Bulky purchases Items bought in the city Products not included in standard grocery deliveries Submitting a quote request does not obligate you to proceed.

Delivery costs can vary depending on: Your location The type of delivery The size and nature of the items We aim to keep pricing fair and reasonable for rural deliveries, and we’ll always communicate costs clearly before confirming any order.

No. Registering your interest is completely free and helps us understand where demand exists. You’ll only be contacted when deliveries are planned for your area or when we need more information.

Once you’ve registered your interest, we’ll contact you by email or phone when: A delivery run is planned for your area We’re finalising a route We need confirmation of interest You won’t need to constantly check the website.

If demand is still building, we’ll keep your details on file and let you know as soon as deliveries become viable. Registering interest helps speed this up by showing us where people want service.

At launch, Delivery Giant is focused on establishing reliable delivery routes. Additional options and services may be introduced in the future, but there is no membership required to register interest or receive updates.

Yes. Local businesses may be able to use Delivery Giant for deliveries or freight, depending on location and scheduling. If you’re a business owner, register your interest or contact us with details of what you need delivered.

Delivery arrangements will be discussed ahead of time. Depending on the delivery and location, we may be able to: Leave items at an agreed safe location Deliver to a business or central point Arrange a specific drop-off time This will always be confirmed before delivery.

If an issue occurs, contact us as soon as possible. We’ll work with you and the supplier to resolve the situation fairly and quickly.

Yes, within reasonable notice. Cut-off times for changes or cancellations will be communicated when orders are being finalised for each delivery run.

Yes. We take reasonable steps to ensure deliveries are handled responsibly and appropriately. If you have specific concerns, feel free to ask when arranging your delivery.

The best way to start is to register your interest. Tell us: Your town What you’d like delivered How often you’d use the service We’ll be in touch when deliveries are planned for your area.